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Advo, You’re not one of those Trekky people are you?

Anyway, the holodeck is obviously a very powerful AI  devoted to its tasks of entertainment, education, training, etc.  (and perhaps, also, psychologically therapeutic interventions).  So here’s what could have happened.  You as an audience member were shown enough for you to detect that aspect of the holodeck’s function.  However, for that function of the holodeck, to be effective, it must remain unknown to the crew members that they are being therapized. So no one ever knows about it, or talks about it, or even realizes it when it’s happening, as it is quite subtle.